Testimonial & Case Study Sessions for Businesses in London, Kent and Surrey

Let your customers tell the story

You can explain what your business does. Your customers can show people what it’s like to work with you.

Our Testimonial & Case Study Sessions make it easier to collect those stories. We plan the questions, create a relaxed filming experience and turn your customer’s words into videos you can use on your website, in proposals, in sales conversations and across social media.

Let’s plan your session

What could your customers help future customers understand?

Perhaps people want to know whether your team is easy to work with. Perhaps they need to see the quality of the finished result. Or perhaps they are wondering whether you can solve a problem like theirs.

We start there. Using the C.R.E.A.T.E. Method, we clarify who the content is for and what they need to hear. Then we shape each interview around real questions your future customers ask.

The result is a story that sounds like your customer and has a clear job to do.

Everything is planned in advance so your content supports your marketing strategy.

Two ways to tell their story

Customer Testimonial

A natural, well filmed interview in your customer’s own words. Ideal for answering common doubts, sharing a positive experience or adding a credible voice to a service page.

Customer Case Study

An interview combined with footage of the people, place, product or work behind the story. We explore the challenge, the experience and the outcome so viewers can see the fuller picture.

Bring your customers together, We’ll make the day easy

If several customers can come to your office or another agreed location, we can film their stories in one session.

We’ll help plan the questions and timings so each person knows what to expect. There’s no script to memorise: we guide the conversation and give them room to speak naturally.

We can also visit a customer at their premises or film where the work happened.

Tell us about the locations and we’ll put together a suitable plan.

Choose your filming session

Choose the structure that fits your business goals:

Story Starter

2 hours on location
£350 plus VAT

Testimonial Session

4 hours on location
£550 plus VAT

Customer Story Day

7 hours on location
£750 plus VAT

These sessions are priced for filming at one location but we can include travelling to different sites to set up interviews. The number of interviews possible depends on setup, customer timings and the supporting footage needed. Editing is selected separately, so you only commission the finished videos you need.

Choose your finished videos

We’ll agree the intended length and use of each video before filming. If you also need shorter social edits, portrait versions or further videos from the footage, we’ll price those in your proposal.

Customer Testimonials

1 Video - £300 plus VAT

2 Videos - £550 plus VAT

4 Videos - £1,000 plus VAT

Customer Case Studies

1 Video - £450 plus VAT

2 Videos - £850 plus VAT

4 Videos - £1,600 plus VAT

Put each story where it helps

A customer story can support more than one moment in the Customer Journey:

  • Consideration: Help someone understand what working with you is really like.

  • Decision: Answer the question or hesitation stopping them from getting in touch.

  • Conversion: Give a proposal or sales conversation relevant proof.

  • Retention: Celebrate a customer relationship and the work you’ve done together.

We’ll help you identify the best place for each finished video, rather than leaving it sitting unused in a folder.

Testimonials & Case Study Videos

Working with our clients to help them stay visible online.

We create Reels and landscape Testimonial and case study videos for brands and businesses.

Ready to hear it from your customers?

Tell us how many customers you’d like to feature, where they could be filmed and how you hope to use their stories.

We’ll recommend a session and editing package that fits.

 

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